By placing an order withTWINS TIGERS LLC , you confirm that you are in
agreement with and obliged by the terms and conditions below.
Definitions
The Client: The company or individual requesting the services of
Three Queens
Web LLC.
TWINS TIGERS LLC .: The partners, their employees or appointed agents.
General
TWINS TIGERS LLC . stands ready 24/7 to immediately carry out client assignments
promptly, professionally, efficiently and on schedule. Clients may submit written purchase order by
email, fax or mail.
TWINS TIGERS LLC . will carry out work only for clients who are 16 years of age or
above.
Website Design
TWINS TIGERS LLC . will strive to make certain that the website and any scripts or
programs are free of errors;
TWINS TIGERS LLC . cannot accept responsibility for
any losses incurred due to malfunction, the website or any part of it.
The web server, website, graphics and any programming code remain the property of
Three Queens
Web LLC. until all outstanding accounts are paid in full. Any scripts, cgi applications or
software (unless specifically agreed) written by
TWINS TIGERS LLC . remain the
copyright of
TWINS TIGERS LLC . and may only be commercially reproduced or resold
with the permission of
TWINS TIGERS LLC .
Absolutely,
TWINS TIGERS LLC . cannot take responsibility for any copyright
infringements caused by materials submitted by the client. We reserve the right to refuse any material
of a copyrighted nature unless adequate proof is given of permission to use such material.
Any additions to the brief will be carried out at the discretion of
Three Queens
LLC. and where no charge is made by
TWINS TIGERS LLC . for such
additions, TWINS TIGERS LLC accept no responsibility to ensure such additions are error free and
reserve the right to charge an according amount for any correction to these or further additions.
The client agrees to make available as soon as is reasonably possible to TWINS TIGERS LLC all
materials required to complete the site to the agreed standard and within the set deadline.
TWINS TIGERS LLC . will not be liable for costs incurred, compensation or loss of
earnings due to the failure to meet agreed deadlines.
TWINS TIGERS LLC . will not be liable for any costs incurred, compensation or loss
of earnings due to the work carried out on behalf of the client or any of the clients appointed
agents
TWINS TIGERS LLC . will not be liable for any costs incurred, compensation or loss
of earnings due to the unavailability of the site, its servers, software or any material provided by its
agents.
The client is expected to test fully any application or programming relating to a site developed by
TWINS TIGERS LLC . before being made generally available for use. Where "bugs",
errors or other issues are found after the site is live,
TWINS TIGERS LLC . will
endeavor (but is not obliged to) to correct these issues to meet the standards of function outlined in
the brief.
Compatibility
TWINS TIGERS LLC . will strive to ensure that any designed site will function
correctly on the server it is initially installed in and that it will function correctly when viewed
with the web browsing software Microsoft Internet Explorer Version 6 and to an acceptable level with
Netscape Navigator version 7.
TWINS TIGERS LLC can offer no guarantees of correct
function with browser software.
Website Hosting
Whilst
TWINS TIGERS LLC . offers hosting of websites, no guarantees can be made as
to the availability or interruption of this service by
TWINS TIGERS LLC . cannot
accept liability for losses caused by the unavailability, malfunction or interruption of this
service.
TWINS TIGERS LLC . reserve the right to refuse to handle in any way, material
which may be deemed offensive, illegal or in any way controversial, and also to terminate the free
hosting service should the necessity arise. Fees relating to web hosting or domain names must be paid
prior to the expiration date of the said service. If the fees remain unpaid at the time of expiration,
we will with immediate effect, cancel said service and any data held by said service will be removed. If
a cancelled service is to be reinstated at the client's request, a setup fee will be payable before any
such reinstatement and any data lost as a result of the cancellation will not necessarily be
restored.
Payment of Accounts
A deposit may be required from a new client before any work is carried out. In all cases, website
hosting fees and any costs incurred by
TWINS TIGERS LLC . on behalf of the client
are payable in advance and are non-refundable.
It is the
TWINS TIGERS LLC policy that any outstanding accounts for work carried
out by
TWINS TIGERS LLC . or its affiliates are required to be paid in full, no
later than 30 days from the date of the invoice unless by prior arrangement with
Three Queens
Web LLC.. If accounts are not settled or
TWINS TIGERS LLC . has not
been contacted regarding the delay, access to the related website may be denied. Fees relating to web
hosting or domain names must be paid prior to the expiration date of the said service. If the fees
remain unpaid at the time of expiration, we will immediately cancel said service and any data held by
said service will be removed. If a cancelled service is to be reinstated at the client's request, a
setup fee will be payable before any such reinstatement and any data lost as a result of the
cancellation will not necessarily be restored.
TWINS TIGERS LLC . Refund Policy
TWINS TIGERS LLC . requires 50% of the estimated project cost in advance and the
balance upon acceptance of product but prior to upload to your server. For all projects less than $500,
we require 100% payment.
You will never have to accept something you don't like. We work with you from the beginning in a way
that usually permits us to surprise you with something pleasing pretty quickly. In the instance where we
have determined that this just isn't working out for us, we send you back 40 % of your Total Cost. We
keep 10% as gateway and bank expenses.
In case we have to refund your initial payment, we ask that intellectual property rights be respected:
Our product ownership stays with us unless it is paid for in full.
» We do not offer refund for pre approved design work.
» The 50% balance payment is due not later than 30days after the initial payment regardless of work
completion
» Refunds can be only claimed within next 45 days of the first payment.